Indonesia is
moving towards an advanced technology in the licensing administration. Yet,
there are still some problems to solve.
In an effort to give a better service to the foreign and domestic
investors and business owners, Indonesia has been reforming its way of issuing
business licenses. Moving towards a simpler and less complicated way, President
of Indonesia, Joko Widodo, has announced the new Peraturan Presiden (PP) Number
24 the Year 2018 regarding of the simplification of the process of business
licensing through the Online Single Submission.
Where Can the Online Single Submission Be Accessed?
The announcement of the decree marked the launched of the online
portal www.oss.go.id. Through the website, the investors and business owners
will be able to register for Nomor Induk Berusaha (NIB) as well as to apply for
the basic business licenses.
Gradually, every company that is doing their business
in Indonesia is expected to utilize the new online system.
During the transitional time between moving to manual to the
online application, the government has provided a center called the OSS Lounge
in the office of the Ministry of Economic Affairs.
The lounge would be a place
where the applying company can be assisted in doing the online registration
process.
In the future, the OSS Lounge would still be available in the
office of Badan Nasional Koordinator Penanaman Modal—replacing the former
Pelayanan Terpadu Satu Pintu. Until all the resources are ready, the OSS would
still work on the similar function as PTSP.
The government is currently
doing a process of socialization to every local authority in Indonesia so that
the OSS would be a national program for almost all business licenses. As of the
end of June, there were already 50 regencies across Indonesia which are ready
to serve the online integrated business licensing process.
The Difference between OSS and PTSP
Some of the governmental critic questions the efficacy of having
several online registering systems in one country. Long before OSS was
launched, BKPM has already introduced a similar program called the PTSP. So,
what is the difference between the application of both systems?
•
The Online
Single Submission integrates the flow and the issuing process of the business
licenses across local and national authorities.
•
PTSP only
works for local licenses in which the company is doing their business
activities. To obtain the national licenses, the business owners need to
register directly in the related department.
•
The Online
Single Submission has an integrated and shared database system which means that
the company should not waste time in refilling forms for other additional
licenses.
The Difficulty in Applying the Online Single Submission in Indonesia
In its implementation, the Online Single Submission system still
has some flaws. First, investors and business owners have just begun to adapt
to the system of PTSP. Now, they need to do another adjusting process of
applying for their business licenses.
Another problem that can still be found is that some of the local
authorities have their own online submission system. It will take more time
before all the local system is integrated with the national government’s OnlineSingle Submission system.
As a conclusion, though the Online Single Submission is indeed an
advanced innovation from the government, the application of it would still need
more improvement and more active involvement from each of the authority levels
in Indonesia.
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